BOX OFFICE AND TICKETING
WHEN IS THE BOX OFFICE OPEN?
The regular box office hours are Monday – Friday 10AM – 5PM.
The will call window is open on show days, 1 hour before the first performance of the day and 1 hour into the last performance of the day.
HOW CAN I CONTACT THE BOX OFFICE DURING NON-BOX OFFICE HOURS?
You can submit any inquiries to firstname.lastname@example.org and someone will be in contact with you during the box office hours.
ARE THERE FEES ON TICKET PURCHASES?
Yes. There is a $3.00 processing fee and a $1.00 facility fee on all Concert, Main Stage, and Children’s Theatre shows. These fees are also applicable on internet sales with an additional $4.00 surcharge.
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards (MasterCard, Visa, Discover) as well as checks and cash.
I WANT TO PURCHASE A TICKET AT THE DOOR, WHAT ARE MY CHANCES OF GETTING A GOOD SEAT?
We do accept walk-ups but your chances of getting a seat are not guaranteed. If you choose to buy tickets the day of the performance, you are encouraged to call the box office to check seating availability.
WHERE DO I PARK?
Secured parking is available in the second lot on Lyons Terrace across the street from the theatre. There is a security guard and a $5.00 donation to park.
I’M COMING ON A WEEKNIGHT OR WEEKEND, ARE THE METERS CHECKED?
Parking meters in Bridgeport are monitored from 8AM-6PM Monday through Friday. Although meters are not checked after 6PM or on weekends, parking on the street is at your own risk. Please be aware, during the winter months, of the City of Bridgeport Snow Ordinances.
AM I ALLOWED TO BRING FOOD AND BEVERAGE TO THE THEATRE?
Yes! All Downtown Cabaret Theatre shows are BYOB and Picnic, unless otherwise noted on the website.
WILL THERE BE CONCESSIONS AVAILABLE TO PURCHASE AT THE THEATRE?
Concessions such as candy, chips, soda, water, coffee, ice and tea are available to purchase at every show at the first window, next to the will call window. Subject to availability.
WHAT IF I’M LATE TO THE SHOW?
If you are late to the show, our house manager will seat you at their discretion.
WHAT TIME SHOULD I ARRIVE?
The doors will open approximately 30 minutes before the show.
MY CHILD WILL BE SITTING ON MY LAP, DO I STILL NEED TO PURCHASE A TICKET FOR HIM/HER?
Fire regulations require all attendees regardless of age to have a ticket in order to conform to the seating capacity of 291.
I HAVE A GUEST WITH DISABILITIES, WHERE DO I DROP THEM OFF?
You may drop off your guest on Golden Hill Street at the ramp on the far left of the staircase. Keep your sign in your vehicle.
I CANNOT CLIMB STAIRS, IS THERE AN ELEVATOR TO GET INTO THE THEATRE?
There is no elevator access to the theatre. However, there is a ramp on the far left-hand side of the staircase leading off of Golden Hill Street.
IS THERE HANDICAPPED ACCESSIBLE SEATING?
Yes. When you call to purchase tickets, please inform the box office staff that you need accessible seating. Please keep in mind that there is no elevator access to the balcony level.
I’M COMING TO A SCHOOL MATINEE, CAN I PARK IN THE SAME LOT AS I DO ON WEEKEND SHOWS?
Parking is not available during weekday matinees in the same lot you park on weekends. Alternatively, there is metered parking that costs $0.25 per 15 minutes, a lot that costs $10.00 to park on Lyon Terrace, and several parking garages a few blocks away.
MY BUS DRIVER WOULD LIKE TO PARK THE BUS AND WAIT FOR US, WHERE DO I TELL HIM TO PARK?
Buses are more than welcome to park on Elm Street, and you do not have to feed the meter. Please do not block gated lots. Do not park buses on sidewalk!
I’M COMING TO A SCHOOL MATINEE, WHERE DO I TELL THE BUS COMPANY TO DROP OFF AND PICK UP MY STUDENTS?
Keeping traffic and safety in mind, drop off and pick up students at the bottom of the stairs on Elm Street. There is also a handicap accessible ramp on the far left-hand side of the staircase leading off of Golden Hill Street for students with disabilities.
From New York: Take I-95 North. Take exit 27A for Connecticut 25/
From Waterbury: Take Interstate 84 W/Connecticut 8 S. Keep right at the fork to continue toward CT – 8S. Take exit 3 for Main Street S. Merge onto Main St. Turn right onto Golden Hill St. Downtown Cabaret Theatre will be on your left.
From New Haven: Take I-95 South. Take exit 27A for Connecticut 25/
BY TRAIN: Downtown Cabaret Theatre is minutes away by cab from the Metro-North and Amtrak Station. Metro-North and Amtrak trains run frequently from both Grand Central Terminal (800-223-6052) and Penn Station (800-USA-RAIL) in New York City, and from Boston’s South Station (800-USA-RAIL).