Box Office Associate


The Box Office Associate will be responsible for the day to day operations of the box office – ensuring professionalism, accuracy, consistency and efficiency across all box office systems. This position requires the ability to accommodate a flexible schedule, including evenings, weekends, and some holidays.

Responsibilities and skills will include but are not limited to the following:

  • Process ticket sales – phone and in-person orders
  • Respond promptly to customer inquiries and requests
  • Possess excellent customer service skills
  • Competent in the implementation and generation of robust box office reporting.
  • Ensure and maintain the smooth and consistent running of the computerized ticketing system on both the front and the back end.
  • Work closely with Group Sales and Marketing on audience development.


  • 1-3 years previous box office experience
  • 3+ years of customer service experience
  • Experience with a non-profit or arts organization preferred
  • Cash handling experience
  • High competency level with spreadsheets.
  • Must have the ability to work with the public and possess conflict resolution skills

Part time, 15 to 25 hours a week between September and May.