BOX OFFICE AND TICKETING
WHEN IS THE BOX OFFICE OPEN?
The regular box office hours are Tuesday through Friday from 10AM until 2PM
The will call window is open on show days, 1 hour before the first performance of the day and until 30 minutes after the beginning of the last performance of the day
HOW CAN I CONTACT THE BOX OFFICE DURING NON-BOX OFFICE HOURS?
You can submit any inquiries to tickets@dtcab.com and someone will be in contact with you during the box office hours
ARE THERE TAXES AND FEES ON TICKET PURCHASES?
Yes. Our taxes and fees are based upon the base ticket price. There is also a $5 order fee on all ticket orders and a $5 fee for having tickets mailed or held at Will Call. There is no fee for print at home tickets
ARE THE TAXES AND FEES ON TICKET PURCHASES WAIVED IF I BUY TICKETS IN PERSON?
No. Taxes and fees apply to every ticket purchased regardless of how they are purchased
IS THERE AN ADDITIONAL FEE FOR ORDERING TICKETS ONLINE?
Yes, all internet orders will have a $5 order fee added
IS THERE AN ADDITIONAL FEE FOR ORDERING TICKETS BY TELEPHONE?
Yes, all telephone orders will have a $5 order fee added
IS THERE AN ADDITIONAL FEE FOR PURCHASING TICKETS AT THE BOX OFFICE?
Yes, all in person orders will have a $5 order fee added
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards (American Express, MasterCard, Visa, Discover) as well as checks (made out to Downtown Cabaret) and cash. We also accept Downtown Cabaret gift cards and Lucky Bucks certificates (Lucky Bucks certificates cannot be redeemed online)
HOW DO I GET MY TICKETS?
We offer you the option of having your tickets emailed, held for pickup at Will Call or mailed. There is no charge for print at home but there is a $5 fee for our Will Call or Mailing options
IF I CHOOSE PRINT AT HOME CAN I HAVE MY TICKETS PRINTED WHEN I ARRIVE?
We will be happy to print out your tickets, however if you chose the print at home option there will be a $5 charge to print your tickets
I WANT TO PURCHASE A TICKET AT THE DOOR, WHAT ARE MY CHANCES OF GETTING A GOOD SEAT?
We do accept walk-ups but your chances of getting a seat are not guaranteed. If you choose to buy tickets the day of the performance, you are encouraged to visit our website or call the box office to check seating availability
DO YOU OFFER MEMBERSHIPS?
We do have a Downtown Cabaret Membership! It is $99 and Cabaret Members receive the following perks:
- 15-40% discount on every ticket you buy (discount depends upon the show)!
- 20% discount on all concession items!
- Advance notice of newly booked shows!
- Special “Members Only” Pre-sale period!
- Free Ice at the concession stand
- Membership is valid for one year from date of purchase
- Membership is tax deductible
To get your Cabaret Membership, click HERE!
ARE TICKETS DISCOUNTED ON THE DAY OF SHOW?
Tickets are not discounted on the day of the show
IS SEATING RESERVED OR GENERAL ADMISSION?
Seating is reserved, NOT general admission
DO I HAVE TO BUY THE ENTIRE TABLE?
No, you are not required to purchase every seat at a table. Please be aware, however, that if you do not purchase each seat at a table then you may be seated with other guests
I LOST MY TICKETS OR CANNOT FIND THE EMAIL WITH MY QR CODE!
We can look up your order with either the order number or name associated on the order. Once we locate your order we can resend your email confirmation or print our your tickets for pickup (there will be a $5 fee for us to print the tickets)
PARKING
WHERE DO I PARK?
Secured parking is available in the second lot on Lyon Terrace across the street from the theatre. If this lot is full, we recommend parking in the paid garage on Fairfield Avenue and Lafayette Square. We ask for a suggested $5 parking fee (payable inside the theatre at either Will Call or Concession) if you park in the attended lot
I’M COMING ON A WEEKNIGHT OR WEEKEND, ARE THE METERS CHECKED?
Parking meters in Bridgeport are monitored from 8AM-6PM Monday through Friday. Although meters are not checked after 6PM or on weekends, parking on the street is at your own risk. Please be aware, during the winter months, of the City of Bridgeport Snow Ordinances.
THEATRE POLICIES
AM I ALLOWED TO BRING FOOD AND BEVERAGE TO THE THEATRE?
Yes! All Downtown Cabaret Theatre shows are BYOB and Picnic, unless otherwise noted on the website.
CAN I BRING ALCOHOL TO THE THEATRE?
Yes! Beer, wine and cocktails are allowed to be brought in as part of our BYOB policy.
I FORGOT TO PACK MY BYOB AND/OR PICNIC! CAN YOU RECOMMEND ANYWHERE TO GET STUFF?
You can click here for links to local restaurants, breweries and wineries
WILL THERE BE CONCESSIONS AVAILABLE TO PURCHASE AT THE THEATRE?
Concessions such as popcorn, candy, soda, water, coffee, tea and ice are available to purchase at every show. Subject to availability.
WHAT IF I’M LATE TO THE SHOW?
If you are late to the show, our house manager will seat you at their discretion.
WHAT TIME SHOULD I ARRIVE?
Our lobby opens approximately 1 hour before the show and seating begins approximately 30 minutes before the show.
HOW LONG IS THE SHOW?
Running times change for each production, however the average TYA show runs 75 minutes, the average Main Stage Concert runs 90 minutes and the average Main Stage Theatre show runs 2 to 2 1/2 hours. Each TYA and Main Stage Theatre show’s running time will be updated on the show page of our website AFTER the opening performance
MY CHILD WILL BE SITTING ON MY LAP, DO I STILL NEED TO PURCHASE A TICKET FOR HIM/HER?
Fire regulations require all attendees, regardless of age, to have a ticket in order to conform to the seating capacity of 275.
CAN WE PUSH THE TABLES TOGETHER SO OUR PARTY CAN ALL SIT TOGETHER?
NO. Tables cannot be pushed together or moved as that could potentially block the flow of traffic and violate fire regulations.
ACCESSIBILITY
I HAVE A GUEST WITH DISABILITIES, WHERE DO I DROP THEM OFF?
You may drop off your guest on Golden Hill Street at the ramp on the far left of the staircase. Keep your sign in your vehicle.
I CANNOT CLIMB STAIRS, IS THERE AN ELEVATOR TO GET INTO THE THEATRE?
There is no elevator access to the theatre. However, there is a ramp on the far left-hand side of the staircase leading off of Golden Hill Street.
IS THERE HANDICAPPED ACCESSIBLE SEATING?
Yes. When you call to purchase tickets, please inform the box office staff that you need accessible seating. Please keep in mind that there is no elevator access to the balcony level.
FIELD TRIPS/SCHOOLS
I’M COMING TO A SCHOOL MATINEE, CAN I PARK IN THE SAME LOT AS I DO ON WEEKEND SHOWS?
Parking is not available during weekday matinees in the same lot you park on weekends. Alternatively, there is metered parking that costs $0.25 per 15 minutes, a lot that costs $10.00 to park on Lyon Terrace, and several parking garages a few blocks away.
MY BUS DRIVER WOULD LIKE TO PARK THE BUS AND WAIT FOR US, WHERE DO I TELL HIM TO PARK?
Buses are more than welcome to park on Elm Street, and you do not have to feed the meter. Please do not block gated lots. Do not park buses on sidewalk!
I’M COMING TO A SCHOOL MATINEE, WHERE DO I TELL THE BUS COMPANY TO DROP OFF AND PICK UP MY STUDENTS?
Keeping traffic and safety in mind, drop off and pick up students at the bottom of the stairs on Elm Street. There is also a handicap accessible ramp on the far left-hand side of the staircase leading off of Golden Hill Street for students with disabilities.
FOR ADDITIONAL FIELD TRIP PERFORMANCE FAQs, CLICK HERE
DIRECTIONS
From New York: Take I-95 North. Take exit 27A for Connecticut 25/
From Waterbury: Take Interstate 84 W/Connecticut 8 S. Keep right at the fork to continue toward CT – 8S. Take exit 3 for Main Street S. Merge onto Main St. Turn right onto Golden Hill St. Downtown Cabaret Theatre will be on your left.
From New Haven: Take I-95 South. Take exit 27A for Connecticut 25/
BY TRAIN: Downtown Cabaret Theatre is 3-5 minutes away by cab, Uber or Lyft from the Bridgeport Train Station. We are also a less than a 10 minute walk via Water Street, John Street and Broad Street. Metro-North and Amtrak trains run frequently from both Grand Central Terminal (800-223-6052) and Penn Station (800-USA-RAIL) in New York City, and from Boston’s South Station (800-USA-RAIL).
