FAQ – Frequently Asked Questions

BOX OFFICE AND TICKETING

WHEN IS THE BOX OFFICE OPEN?
The box office is open Monday – Friday 10AM – 5PM
The will call window is open on show days, 1 hour before the first performance of the day and 1 hour into the the last performance of the day. 

HOW CAN I CONTACT THE BOX OFFICE DURING NON-BOX OFFICE HOURS?
You can submit any inquiries to tickets@mycabaret.org and someone will be in contact with you during the box office hours.

IS THERE A FORM WHERE I CAN SUBMIT AN EXCHANGE ON MY SUBSCRIPTION?
Yes – Click here. Once your submission is received and processed, you will receive a confirmation email with the updated information. 

ARE THERE FEES ON TICKET PURCHASES?
Yes. There is a $3.00 fee on all Main Stage and Childrne’s Theatre shows. These fees are also applicable on internet sales with an additional $4.00 surcharge.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards (MasterCard, Visa, Discover) as well as checks and cash.

I WANT TO PURCHASE A TICKET AT THE DOOR, WHAT ARE MY CHANCES OF GETTING A GOOD SEAT?
We do accept walk ups but your chances of getting a seat are not guaranteed. If you choose to buy tickets the day of the performance, you are encouraged to call the box office to check seating availability. 


PARKING 

WHERE DO I PARK?
Secured parking is available in the second lot on Lyons Terrace across the street from the theatre. There is a security guard and a $3.00 donation to park.

I’M COMING ON A WEEKNIGHT OR WEEKEND, ARE THE METERS CHECKED?
Although meters are not checked on weeknights and weekends, parking on the street is at your own risk. Please be aware, during the winter months, of the City of Bridgeport Snow Ordinances.


THEATRE POLICIES

AM I ALLOWED TO BRING FOOD AND BEVERAGE TO THE THEATRE?
Yes! All Downtown Cabaret Theatre shows are BYOB and Picnic, unless otherwise noted on the website. 

WILL THERE BE CONCESSIONS AVAILABLE TO PURCHASE AT THE THEATRE?
Concessions such as candy, chips, soda, water, coffee and tea are available to purchase at every show at the first window, next to the will call window. Subject to availability. 

WHAT IF I’M LATE TO THE SHOW?
If you are late to the show, our house manager will seat you at their discretion. 

WHAT TIME SHOULD I ARRIVE?
The doors will open approximately 30 minutes before the show. 


ACCESSIBILITY

I HAVE A GUEST WITH DISABILITIES, WHERE DO I DROP THEM OFF?
You may drop off your guest on Golden Hill Street at the ramp on the far left of the staircase. Keep your sign in your vehicle.

I CANNOT CLIMB STAIRS, IS THERE AN ELEVATOR TO GET INTO THE THEATRE?
There is no elevator access to the theatre. However, there is a ramp on the far left hand side of the staircase leading off of Golden Hill Street.

IS THERE HANDICAPPED ACCESSIBLE SEATING?
Yes. When you call to purchase tickets, please inform the box office staff that you need accessible seating. Please keep in mind that there is no elevator access to the balcony level.


FIELD TRIP/SCHOOL 

I’M COMING TO A SCHOOL MATINEE, CAN I PARK IN THE SAME LOT AS I DO ON WEEKEND SHOWS?
Parking is not available during weekday matinees in the same lot you park on on weekends. Alternatively, there is metered parking that costs $0.25 per 15 minutes, a lot that costs $9.00 to park on Lyon Terrace, and several parking garages a few blocks away.

MY BUS DRIVER WOULD LIKE TO PARK THE BUS AND WAIT FOR US, WHERE DO I TELL HIM TO PARK?
Buses are more than welcome to park on Elm Street, and you do not have to feed the meter. Please do not block gated lots.

I’M COMING TO A SCHOOL MATINEE, WHERE DO I TELL THE BUS COMPANY TO DROP OFF AND PICK UP MY STUDENTS?
Keeping traffic and safety in mind, drop off and pick up students at the bottom of the stairs on Elm Street. 


DIRECTIONS

From New York: Take I-95 North. Take exit 27A for Connecticut 25/Connecticut 8 toward Trumbull/Waterbury. Merge onto CT-25 N/CT-8 N. Take the first exit toward Golden Hill St. Go straight through the light to Golden Hill Street. Downtown Cabaret Theatre is on your right.

From Waterbury: Take Interstate 84 W/Connecticut 8 S. Keep right at the fork to continue toward CT – 8S. Take exit 3 for Main Street S. Merge onto Main St. Turn right onto Golden Hill St. Downtown Cabaret Theatre will be on your left.

From New Haven: Take I-95 South.  Take exit 27A for Connecticut 25/Connecticut 8 toward Trumbull/Waterbury. Merge onto CT-25 N/CT-8 N. Take the exit toward Golden Hill St. Go straight through the light to Golden Hill Street. Downtown Cabaret Theatre is on your right.

BY TRAIN:  Downtown Cabaret Theatre is minutes away by cab from the Metro-North and Amtrak Station. Metro-North and Amtrak trains run frequently from both Grand Central Terminal (800-223-6052) and Penn Station (800-USA-RAIL) in New York City, and from Boston’s South Station (800-USA-RAIL).

Box Office

Box Office Hours
10:00am - 5:00pm. Mon - Fri
and 90 minutes prior to show.
Doors 30 minutes prior to show.

Seating Chart

Mailing List

DCT Jr. Summer Program Sign Up up

Kids Subscriber Sign up

Group Sales Phone/Email
203-576-1634 ext. 102
rosemary@mycabaret.org

Box Office opens 90 minutes prior to each performance on show days. House opens for seating 30 minutes prior to performance time.
Thank You To Our Sponsors DECD Peoples Bank Connecticut Commission on Culture and Tourism R.D. Scinto Stratton Faxon